I’ve put together a new public resource for Microsoft Agent 365: an unofficial FAQ site that I keep updating as Microsoft’s material evolves. You can find it at https://a365-faq.jukkan.com/.
This is the kind of topic where the information exists, but it is spread across too many places to browse comfortably. There is the product page, the Learn documentation, security blog posts, preview notes, and terminology that keeps shifting as the story becomes clearer for both customers, partners, and Microsoft themselves.
I wanted one place where the most common Agent 365 questions could be answered in a more practical format. The first iteration of it was born during the launch day of A365 at Ignite 2025. I quickly realized that getting the raw technical details out from the marketing texts published online was going to be tiresome.
The A365 FAQ site is not meant to replace Microsoft documentation. Microsoft remains the source of truth for its contents. This is just a more usable public reference point built around the questions people would as in reality, instead of just the marketing fantasies.
The “what” and “how” of the A365 FAQ site
The site is a public, source-backed FAQ focused on questions like:
- What is Agent 365 in practical terms?
- How does it relate to Entra Agent ID, Defender, Purview, Copilot Studio, and Microsoft Foundry?
- What does it mean for governance and security?
- How is it licensed?
- Which parts are documented, and which parts are still preview or open questions?
Instead of browsing page by page through Microsoft material, readers can start from the question they have in mind and work outward from there. I know I personally use it as the starting page for A365 related work these days.
I’m also using AI-assisted workflows to help maintain the structure and keep the material current as new documentation appears. That makes it much easier to keep a resource like this alive instead of publishing a one-time snapshot and leaving it behind. The site itself lives on GitHub Pages and there is a public repo of it.
Let’s face it: LLMs aren’t intelligent, but they are just amazing when used as a “calculator for words”. Since the early ChatGPT days, the models have both A) been given useful tools like search, and B) learned to produce one-off tools via code, like Python scripts.
Humans shouldn’t need to spend their time on diff’ing the contents of software documentation pages. That’s a task machines can do quite well already. Especially when it comes to softer topics like this where it’s not about strict application logic but rather about removing marketing fluff and structuring the information to serve the end-user audience rather than the vendor.
The March 2026 update
The latest refresh was triggered by the March 2026 Agent 365 announcement wave. In short, the main additions were:
- Microsoft confirmed a general availability date of May 1, 2026.
- Agent 365 pricing is now public at $15/user/month.
- Microsoft also introduced Microsoft 365 E7: The Frontier Suite at $99/user/month.
- We now have clearer confirmation that E5 does not automatically include Agent 365.
- Work IQ and Work IQ MCP are now much more visible in the official story.
That was enough new information that the FAQ clearly needed a refresh. So, I gave my GitHub Copilot a task to go at it.
The site now shows the new GA date, pricing, bundle information, and terminology changes are reflected in the relevant FAQ entries. I also added a couple of new FAQ items to cover the new E7 bundle and the Work IQ concept more directly.
Why I am doing this publicly
I like building things that are useful not only for my own client work, but also for the broader Microsoft business apps community. This FAQ site is one of those things.
It gives me a public place to collect and maintain the current state of knowledge around Agent 365, and it gives readers a simpler starting point than assembling the picture from scratch every time.
If you want the deeper licensing angle on Agent 365, I’m also covering that on The Licensing Guide blog. That is where I can go much deeper into the commercial model, the product layers, and the direction Microsoft is taking with per-user and per-agent monetization.
The existing posts under the Agent 365 tag already look at topics such as:
- Microsoft 365 vs. Agent 365 licenses
- Microsoft Cloud Product Layers and Agent 365
- What Microsoft Agent 365 Delivers: AI Identities, “Digital Labor” Sprawl, New Governance Needs
- From Copilot to Agent 365: Why Microsoft’s Per-User AI License Model Had to Evolve
You can browse the full archive here:
That is where I plan to go deeper into the commercial and licensing implications over time, while the FAQ site remains the more practical public reference point for understanding the broader Agent 365 story.
Oh, and of course I also write my critical takes on MS technology like A365 in my Perspectives on Power Platform newsletter. Like in this issue published after the Ignite 2025 launch.
Independent expertise for your Agent 365 needs
If your organization wants help translating these announcements into real decisions around licensing, governance, security, architecture, or rollout planning, that is exactly the kind of work I do through Niiranen Advisory.
Whether you need a one-off session, ongoing advisory hours, or support for a broader custom project, feel free to get in touch.
